Thursday, July 2, 2009

Vacancies for E-PLDT

While I'm a big fan of choosing a career that you like, rather than one that you need, I have to agree that one of the most in-demand jobs will have to be accounting.

Accounting is very important for any business, as it helps facilitate the most important part of any organization - profit and loss. So if you feel you're up to the task, and have the qualifications, why don't you check out the following vacancies from E-PLDT?

Of course, the vacancies are not all about accounting. There's your usual IT and administration positions as well. E-PLDT is definitely worth checking out if you're looking for a new job.

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CREDIT & COLLECTION ASSISTANT

This position will be responsible for monitoring accounts and receivables through credit and collection process.

DUTIES AND RESPONSIBILITIES:

  • Investigates and verifies financial status and reputation of prospective customers applying for credit; prepares credit reports based on customer strength and weaknesses

  • Monitors customer's contracts and identify payment due dates for collections

  • Prepares customer's account statements on a timely basis and check receipt of invoices

  • Locates and notifies customers through mail, telephone, or personal visit to solicit payment

  • Regularly provides update on client's payment status

  • Prepares collections report and process analysis about the status of assigned customer portfolio


QUALIFICATIONS:

  • Must be a graduate of Accountancy

  • With at least 1 year work experience in credit and collections and/or accounts receivable

  • Effective oral and written English communication skills

  • Proficient in MS Office applications

  • Preferably SAP proficient



TREASURY OFFICER


This position will be responsible in supervising the Bank Control / Cash Management group and ensuring that Company's funds are well managed.

DUTIES AND RESPONSIBILITIES:

  • Reviews reports on daily collection, petty cash replenishment, cash positions, journal vouchers, monthly summaries and cash forecast

  • Ensures that petty cash replenishment is made on time

  • Reviews deal confirmation ticket and bank advices

  • Provides assistance in the preparation of management reports

  • Performs and documents testing on the treasury processes in compliance with the Sarbanes Oxley (SOX) Act

  • Reviews documentation of SOX audit reports


QUALIFICATIONS:

  • Must possess at least a bachelor's degree in Accountancy

  • Must be a Certified Public Accountant

  • With at least 2 years work experience in cash flow management and accounting management; at least 1 year of which is in supervisory level

  • Strong supervisory skills

  • Preferably SAP proficient


TAX SPECIALISTS

This position is responsible for the accurate and timely delivery, remittance, and submission of reportorial requirements to the different regulatory agencies such as BIR, PEZA, and BOI.

DUTIES AND RESPONSIBILITIES:

  • Compiles the books of accounts and facilitates the registration with the BIR

  • Registers the accounting system

  • Facilitates the filing of the annual application of input VAT conversion to tax credit certificates

  • Prepares required regulatory documents such as annual and semi-annual reports to the Board of Investments and PEZA and annual renewal of business taxes and real property taxes

  • Prepares and summarizes reports on withholding taxes, SSS and PhilHealth reports, summary of sales and purchases, and VAT reports

  • Prepares and summarizes documents required for the annual filing of Input VAT for application of Tax Credit Certification

  • Performs the annual filing of taxes, registrations of books, mayor's permit and other regulatory requirements

  • Maintains book of accounts with all tax-related data


QUALIFICATIONS:

  • Must be a Certified Public Accountant

  • With at least 2 years work experience in accounts payable

  • Must be SAP literate

  • Knowledge in taxation law

  • Proficient in MS Office applications


FINANCE ANALYST / SAP ADMINISTRATOR

This position is responsible in providing the needed support of Finance and Accounting Group on both financial and administrative areas.

DUTIES AND RESPONSIBILITIES:

  • Conducts testing to all Finance and Accounting processes by checking its compliance based on the approved process maps

  • Ensures that financial risks identified in all Finance and Accounting processes are being controlled and/or addressed if occurred

  • Prepares Test Plan and Remediation Plan Report to document all findings and monitors the compliance on the corrective/preventive actions identified

  • Summarizes all test findings and remediation plan

  • Generates all general ledger Reports

  • Processes system access requests

  • Maintains profit and cost center data in SAP

  • Prepares report on the updated profit and cost center data in SAP

  • Generates accounts available for Company

  • Processes chart of accounts from the general ledger

  • Attends to SAP-related issues

  • Processes Application Service Requests (ASR) in workbench.


QUALIFICATIONS:

  • Must be a Certified Public Accountant

  • With at least 2 years work experience as finance analyst and in financial reporting

  • With at least 1 year experience in audit

  • SAP proficient


ACCOUNTING ASSITANT - ACCOUNTS PAYABLE

This position will be responsible for validating/ processing payment requests and releasing of corporate checks. This includes monitoring and processing advances to ePLDT and its Subsidiaries.

DUTIES AND RESPONSIBILITIES

  • Checks payments requests and cash advances and prepares vouchers

  • Maintains database on all manual purchase requests, and accounts payable vouchers

  • Monitors contract database

  • Reconciles all payroll deduction accounts (i.e. SSS, Philhealth, PAGIBIG and PLDT cooperatives) and remitted amount of expanded taxes, final taxes, and withholding VAT; reconciles accounts payable balance in a monthly basis

  • Conducts monthly Point of Product Sales inventory

  • Prepares month-end report such as summary of accounts payable, reconciliation report, withholding taxes, SSS and Philhealth reports, summary of purchases, and other related reports


QUALIFICATIONS

  • Must be a Certified Public Accountant

  • With at least 2 years work experience as finance analyst and in financial reporting

  • With at least 1 year experience in audit

  • SAP proficient


PRE-SALES ENGINEER

This position is responsible for providing pre-sales support on sales group and ensuring the delivery of quality IT solutions for clients based on project requirements and available products and services.

DUTIES AND RESPONSIBILITIES:

  • Handles pre-sales support for IT projects on specific Vitro products & services such preparation of project scoping and proposal preparation

  • Monitors launched projects and provides support to deployed accounts to clients

  • Analyzes and reviews user needs and software requirements to determine feasibility of design and develop IT solutions

  • Prepares custom fit design project proposals based on clients IT requirements with the aim of providing the best quality IT solutions

  • Regularly updates comprehensive product knowledge on Vitro Operations Products and Services for pre-sales support activities

  • Attends bids and assists in pre-evaluation of bids

  • Attends pre-sales meetings with clients and conducts technical/product presentations/demonstrations

  • Maintains networking relationship with prospective and existing clients and vendors/suppliers

  • Attends to client calls and provides troubleshooting support

  • Conducts Trainings related to security for client users and partners; prepares training modules and user's manuals for client users regarding products

  • Coordinates with Project Managers, Sales & Marketing, and Vitro Operations in different activities regarding presales support

  • Provides assistance to create bill of materials and coordinates to sales for approval and adjustments

  • Prepares initial technical proposals

  • Collects and studies information regarding new updates on Vitro products and services to apply in knowledge in pre-sales support activities such as project scoping, etc.

  • Prepares accomplishment reports and status reports for closed deals or launched projects


QUALIFICATIONS:

  • Must be a graduate of any 4-yr or 5-yr IT-related course

  • Must be a Cisco Certified Network Associate

  • With at least 3 years work experience as technical support engineer

  • Experience in project and product management

  • Excellent oral and written English communication skills

  • Excellent presentation skills


PROJECT MANAGEMENT ASSOCIATE

This position is responsible for providing support in the project implementation process of the group, leading and implementing plans, and established plans and procedures to achieve project targets.

DUTIES AND RESPONSIBILITIES:

  • Participates in end-to-end management of complex and major projects-from planning to transition. This includes project planning, time management, detailed scoping, capacity planning, change and risk management, etc.

  • Monitors and reports project status and performance

  • Coordinates with concerned groups regarding processes, instructions, manpower allocation, technical requirements/solutions

  • Relays directions, policies and procedures to all concerned personnel using prescribed communication channels.

  • Handles document management systems such as coordinate preparation of user's manual, project documentations (timeline, scheduling, milestones, etc).

  • Prepares test plans and coordinates the conduct of quality testing of products before release to clients.

  • Identifies and reviews client requirements; determines initial project parameters and creates a process/work flow when necessary

  • Provides direction to team members on technical requirements/solutions, as well as processes related to the project


QUALIFICATIONS:

  • Must be a graduate of any 4-year course, preferably in IT

  • With at least 3 years work experience in project management; at least 1 year of which is in team lead level

  • Excellent oral and written English communication skills

  • Knowledgeable in MS Visio and MS Project


QA ENGINEER

This position will be responsible for projects of Unified Contact Center Plus within the constraints of scope, quality, time and cost to deliver specified requirement and meet customer satisfaction.

DUTIES AND RESPONSIBILITIES

  • Handles IT projects and provides overall project management, implementation, customer commissioning and acceptance/facilitation on received service orders

  • Ensures project outputs meet client requirements and standards; manages the testing phases or product releases

  • Manages the software/applications testing phases for both implementation and product development projects; designs and writes test plans and test script for developed software/applications

  • Evaluates IT-related assets to ensure accuracy in purchasing

  • Prepares activity reports and project status reports


QUALIFICATIONS

  • Must be a graduate of any IT 4-yr course

  • With at least 2 years experience in technical writing, quality assurance and technical support

  • Proficient in MS Office applications

  • Excellent oral and written English communication skills


TECHNICAL SUPPORT ENGINEER

This position is responsible for monitoring and maintenance of the Unified Contact Center Plus' (UCCP) infrastructure/platforms (incl. computer systems, network systems, etc) of the organization.

DUTIES AND RESPONSIBILITIES:

  • Monitors networks and systems performance and capacity

  • Maintains the network and systems infrastructure used by clients

  • Handles the installation and configuration of UCCP

  • Handles the configuration, set-up and restoration of back-up servers (system, data, and unit)

  • Conducts and monitors regular back-up of servers

  • Provides site monitoring and information management of infrastructures

  • Handles troubleshoots hardware and software problems via phone, email, remote or onsite, takes appropriate corrective actions

  • Handles the prioritizing and managing of several open cases (client requests/tickets) and relay of technical advice

  • Provides off-site/on-site procedural and documentation support for clients

  • Assists engineers and team leaders in the implementation of projects

  • Prepares monthly reports of assigned projects


QUALIFICATIONS:

  • Must be a graduate of ECE or computer engineering

  • With at least 2 years work experience as technical support engineer

  • Experience in network operations

  • Excellent oral and written English communication skills

  • Willing to work in Pasig and in shifting schedule


ADMINISTRATION OFFICER

This position is responsible for the efficient, timely, and cost effective implementation of administrative support services such as office and building administration, safety and security, repair and maintenance of Company equipment, inventory, and records management of Company property, and coordination with PLDT purchasing/procurement.

DUTIES AND RESPONSIBILITIES:

  • Plans, develops, implements and supervises regular preventive maintenance programs for all building structures, systems and equipment in the properties

  • Coordinates with the insurance provider for the issuance and renewal of company vehicles' insurance

  • Maintains database of expiration of LTO registration and processes renewal

  • Prepares correspondences related to purchase of vehicles

  • Coordinates with suppliers for PABX on the installation, addition, relocation, maintenance, and repair of direct lines, meridian, local lines, fax, etc.

  • Handles mobile phone requirements of employees

  • Coordinates with security agencies on gate pass and security requirements for ePLDT offices

  • Prepares and oversees the installation of asset tags on all company properties assigned to employees for proper inventory

  • Coordinates with Procurement or suppliers (with pre-established contracts as determined by Procurement) regarding the repair and maintenance of company equipment (e.g. laptops, desktop computers, fax machine, photocopier, etc)


QUALIFICATIONS:

  • Must be a graduate of any 4-year course preferably Engineering-related

  • With at least 2 years work experience in building management and administration; at least 1 year of which is in supervisory level

  • Proficient in MS Office applications

  • Effective oral and written English communication skills


CLIENT RELATIONS SPECIALIST

This position is responsible for proactively managing the relationship with the client/account on matters pertaining to after sales services.

DUTIES AND RESPONSIBILITIES

Service Delivery

  • Processes after sales requests, complaints and new requirements of clients

  • Coordinates with support groups for the fulfillment of client requests and resolution of problems of clients

  • Ensures proper documentation of all transactions with clients

  • Ensures timely and accurate billing of clients


Client Relations Management (CRM)

  • Designs and supports the CRM system to configure the CRM product of clients and organizational requirements

  • Plans and manages programs of change and projects which will result in service improvement in the context of CRM

  • Develops, coordinates and/or directs the implementation of standardized CRM service strategies and processes

  • Coordinates the development of service level agreements for CRM services with clients

  • Coordinates the CRM support services for new systems and special projects


Business Analysis

  • Conducts cross-functional analysis and coordinates efforts to reengineer processes to improve its effectiveness and efficiency

  • Designs and implements business processes for Call Centers

  • Identifies potential service level problems before they occur and implement solutions; identifies, documents and communicates backend design gaps

  • Works directly with client groups and management for client feedback on service levels and commitments

  • Leads teams of different discipline related to CRM and call center operations during proactive problem determination, evaluation and resolution.


Administrative

  • Prepares, writes and reviews system and process documentations and comprehensive manuals

  • Oversees the measurement and reporting of service levels

  • Prepares budgets and researches budgetary items; monitors budget

  • Coordinates with vendors and contractors

  • Prepares project proposals and ROI analysis documents


QUALIFICATIONS

  • Must be a graduate of 4-year course preferably industrial engineering, management or any IT/engineering-related courses

  • With at least 2 years work experience in contact center position, preferably in a large-scale, highly technical environment

  • Excellent oral and written English communication skills

  • Effective presentation skills

  • Proficient in MS Office applications

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